Symptom:
When attempting to import a file into a Geosoft application the program crashes without an error message or an abort.
Resolution:
One of the most common reasons this occurs is because the name of the file being imported is longer then 58 characters.
- Open the file in Windows Explorer
- Rename the file to something shorter then 58 characters
- Then attempt to import the file.
If this fails to resolve the issue, send a copy of the file and the steps to reproduce the error to support@seequent.com
Root Cause:
There is a bug in the application limiting the names of import files to 58 characters. We hope to have this addressed in future releases.