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Error: "Oops! Something went wrong." My subscriptions do not show up in MySeequent.

Permanently deleted user
  • Updated

Symptom:

I have Seequent subscriptions assigned to my Seequent ID, however, when I log into MySeequent to review them,  I do not see any subscriptions assigned to my email.  Instead, I am presented with the following error:

Oops! Something went wrong.

Oops_in_Browser.png

Resolution:

  1. Clear cookies (open Chrome and at the top right, click More> More tools> Clear browsing data)
  2. Do a Hard Refresh (open Chrome and at the top right, click More> More tools> Developer tools > right-click the refresh button and select Hard Reload).