Occurrence:
I get the following error message when attempting to log into Leapfrog.
“Permission Error:
Wrong organisation or group. Please make sure the same user is signed into Seequent Connector and your browser."
Resolution:
- Close out of any Leapfrog Program that is open.
- Right click on the Seequent logo in your system tray (In the bottom right portion of your screen), then select "Sign Out"
- Right click on the Seequent logo again, this time selecting "Exit Seequent Connector".
- Log in to https://my.seequent.com
- Log in to your application
Root Cause
There is a permissions conflict between the connector and your web browser.