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Error: "Permission Error: Permission denied"

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Occurrence:

I get the following error message when attempting to opening Leapfrog application Error: "Permission Error: Permission denied C:\User\***Username***\AppData\Local\Temp\Leapfrog Geo logs\Geo.log Please try closing all Geo processes or restarting your PC". 

error.PNG

Resolution:

Attempt the following resolution in the order presented: 

  1. Restart the PC.
  2. Deleting the file mentioned in the error. In the example above this would be the Geo.log. Then restart the application.  
  3. Uninstall and re-install Leapfrog application. (If you require a new download you can get one here: https://my.seequent.com/products) 
  4. Delete a Seequent related certificate on your PC by following the steps outlined in this article.