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Error: "Python environment not set or not found."

Joe McPherson
  • Updated

Occurrence:

When attempting to export features within a 3D view to an OMF file, I am getting the following errors: 

Oasis montaj:
Python environment not set or not found.
Use "Setting / Global settings / Python settings..." to configure Python for Oasis montaj. Oasis montaj must be restarted for the Python settings to take effect. See Geosoft GX Developer documentation for more information. 

Followed by:

Oasis montaj:
Python Error: No module named 'geosoft'

 

Resolution:

The issue was addressed with the release of 9.9.

  1. Download and install 9.9 from the download page: https://my.seequent.com/products

If you are running pre-9.9 you can workaround the issue using the following steps:

  1. Close Oasis montaj 
  2. In Windows Explorer go to C:\Program Files\Geosoft\Desktop Applications 9\packages
  3. Delete geosoft-9.8.0-cp37-none-win_amd64.whl
  4. Open the Command Prompt as an Administrator 
  5. Use this command: cd "C:\Program Files\Geosoft\Desktop Applications 9\bin"
  6. Use this command: Geosoft.installer.utility.exe -install_python
  7. Relaunch Oasis montaj and try again. 

Root Cause

There was a bug in 9.8.1 not updating a specific file used by Python. This issue was addressed with the release of 9.9.